elizzym79 User

I am an adaptable customer service professional with over three years of experience in claims processing and high-level client communication. My journey has equipped me with the skills to learn new systems quickly and efficiently, allowing me to thrive in dynamic environments. I pride myself on my ability to prioritize tasks effectively, ensuring that critical issues are addressed promptly and accurately.

In my current role as a Care Team Representative at Sedgwick Claims Management Services, I expedite the customer service claims process and serve as a liaison to connect customers with the appropriate contacts for problem resolution. My previous experience at Pearson further honed my skills in guiding clients through complex claims processes while maintaining clear and empathetic communication. I am self-motivated and enthusiastic about learning, which drives my commitment to delivering exceptional service.