Elizabeth Eyiolashe
@elizabetheyiolashe
Dedicated customer service representative with strong communication skills.
NigeriaWhat I'm looking for
I am a dedicated customer service representative with a strong background in managing customer relationships and ensuring exceptional service delivery. My experience spans various roles, including Customer Service/Sales Representative at BFREE LIMITED, where I successfully generated leads and maintained customer satisfaction through effective communication and team coordination.
Throughout my career, I have developed exceptional listening and time management skills, allowing me to thrive in client-oriented environments. I am highly resourceful and adaptable, with a proven ability to work independently or as part of a team. My commitment to continuous learning and improvement drives me to seek opportunities that align with organizational goals and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service/Sales Representative
BFREE LIMITED
Jan 2022 - Jan 2023 (1 year)
Managed inbound and outbound calls to generate leads, coordinated and coached a team, and maintained customer relationships while handling large volumes of customer data. Closed sales deals over the phone and ensured customer satisfaction.
Customer Service Representative
NewEdge Finance Limited
Jan 2020 - Jan 2021 (1 year)
Provided professional customer support through CRM, handling complaints and requests via inbound/outbound calls, live chat, and social media. Ensured a positive customer experience and escalated issues as necessary.
Risk Advisor/Sales Executive
Lasaco Assurance Plc
Jan 2019 - Jan 2020 (1 year)
Collaborated with marketing and sales teams to ensure brand consistency, implemented direct marketing methods, and delivered reports on business performance. Managed customer communications effectively through telemarketing.
Education
Degrees, certifications, and relevant coursework
EUEkiti State University
Bachelor of Art, English
2013 - 2017
Studied English with a focus on Arts and Language, developing strong communication and analytical skills.
Maryland Comprehensive Secondary School
West African Examination Council, General Studies
2007 - 2012
Completed secondary education with a focus on general studies, preparing for higher education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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