Elena Nadtochii
@elenanadtochii
Experienced administrator with a strong background in sales and operations.
What I'm looking for
I have over 10 years of diverse experience across various fields, including construction sales, project coordination, and business management. My journey began in the United Kingdom, where I honed my skills as a Team Administrator, managing communications and scheduling for multiple projects. This role allowed me to develop strong organizational and multitasking abilities, which I have carried into my subsequent positions.
Most recently, I served as an administrator, where I managed incoming calls, emails, and correspondence, ensuring smooth operations within a busy environment. My experience as a co-owner and store manager of Helen’s Line in Ukraine further enhanced my customer service and sales skills, leading to significant improvements in customer retention and annual sales revenue. I thrive in team settings and am passionate about bringing order and efficiency to my work.
Experience
Work history, roles, and key accomplishments
Co-owner & Store Manager
Helen's Line
Jan 2019 - Present (6 years 6 months)
Partnered with clients to understand their needs, leading to a 30% improvement in customer retention rates. Coordinated daily customer service operations and implemented strategic sales plans, resulting in a 25% increase in annual sales revenue.
Sales Manager
Installation Service Construction
Jan 2014 - Present (11 years 6 months)
Provided structural design consultations and calculations. Managed client projects and contract documentation. Negotiated budgets and timelines.
Assistant Sales Manager
Windows Luxe
Jan 2013 - Present (12 years 6 months)
Assisted sales managers with daily tasks and client interactions. Supported the sales team in achieving targets and maintaining customer relationships.
Education
Degrees, certifications, and relevant coursework
Chernihiv Technological University
Master's degree, Finance and Credit
Obtained a Master's degree in Finance and Credit. This program provided a comprehensive understanding of financial markets, credit systems, and economic principles.
British Council
Certificate, English Language
Achieved a B1 certificate from the British Council, demonstrating intermediate proficiency in the English language.
Availability
Location
Authorized to work in
Job categories
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