Elena NadtochiiEN
Open to opportunities

Elena Nadtochii

@elenanadtochii

Experienced administrator with a strong background in sales and operations.

United Kingdom
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I have over 10 years of diverse experience across various fields, including construction sales, project coordination, and business management. My journey began in the United Kingdom, where I honed my skills as a Team Administrator, managing communications and scheduling for multiple projects. This role allowed me to develop strong organizational and multitasking abilities, which I have carried into my subsequent positions.

Most recently, I served as an administrator, where I managed incoming calls, emails, and correspondence, ensuring smooth operations within a busy environment. My experience as a co-owner and store manager of Helen’s Line in Ukraine further enhanced my customer service and sales skills, leading to significant improvements in customer retention and annual sales revenue. I thrive in team settings and am passionate about bringing order and efficiency to my work.

Experience

Work history, roles, and key accomplishments

HL

Co-owner & Store Manager

Helen's Line

Jan 2019 - Present (6 years 6 months)

Partnered with clients to understand their needs, leading to a 30% improvement in customer retention rates. Coordinated daily customer service operations and implemented strategic sales plans, resulting in a 25% increase in annual sales revenue.

Education

Degrees, certifications, and relevant coursework

CU

Chernihiv Technological University

Master's degree, Finance and Credit

Obtained a Master's degree in Finance and Credit. This program provided a comprehensive understanding of financial markets, credit systems, and economic principles.

BC

British Council

Certificate, English Language

Achieved a B1 certificate from the British Council, demonstrating intermediate proficiency in the English language.

Tech stack

Software and tools used professionally

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Elena Nadtochii - Co-owner & Store Manager - Helen's Line | Himalayas