Open to opportunities

Shamecia Miller

@shameciamiller

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Accomplished Administrator specializing in regulatory operations and customer service.

United Kingdom

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What I'm looking for

I am looking for a role that values efficiency and innovation, offering opportunities for growth and collaboration.

I am an accomplished Administrator with extensive experience in regulatory operations and customer service management within the Health Care and Construction sectors. My expertise lies in enhancing administrative efficiency, leading projects, and implementing technical solutions in high-stakes environments. I have a proven track record of streamlining processes and significantly improving operational outcomes and data management systems.

Throughout my career, I have successfully leveraged CRM software and Microsoft Office to boost productivity and stakeholder satisfaction. My recent role as a Contracts Administrator involved processing over 100 BPSS applications for the Westminster Palace project, where I maintained accurate records and ensured compliance with security protocols. I am passionate about fostering a positive workplace culture and have contributed to equality and inclusion initiatives as part of the EDI society.

Experience

Work history, roles, and key accomplishments

Contracts Administrator

Redstone Recruitment (Contracted to DBR Limited)

Aug 2023 - Nov 2023 (3 months)

Processed BPSS applications for the Westminster Palace project, managed construction contracts, and coordinated training for subcontractors. Redesigned tracking systems to enhance document control and provided executive calendar coordination.

Training Coordinator Documentation Contracts

Administrator

General Optical Council

Apr 2023 - Oct 2023 (6 months)

Led CRM and SharePoint improvements, developed onboarding materials, and managed high-volume caseloads. Implemented automated systems to enhance administrative efficiency and contributed to equality initiatives.

CRM SharePoint Onboarding Administrative Efficiency

Sales Executive

Vorboss Ltd

Sep 2022 - Feb 2023 (5 months)

Designed digital marketing campaigns, increased revenue through market analysis, and conducted product presentations. Managed customer records using CRM software to ensure consistent communication and service excellence.

Digital Marketing Revenue Analysis CRM Software CRM Market Analysis Communication

Education

Degrees, certifications, and relevant coursework

Croydon College

BTEC Level 3 Extended Diploma, Engineering

2020 - 2022

Grade: Distinction, Distinction, Distinction

Studied mechanical, electrical, and structural modules as part of the BTEC Level 3 Extended Diploma in Engineering, graduating with Distinction, Distinction, Distinction.

Leyton Sixth Form College

UAL Level 3 Extended Diploma, Art and Design

2018 - 2020

Grade: Merit

Activities and societies: Served as Student Ambassador

Studied textiles, graphic design, and 3D design modules as part of the UAL Level 3 Extended Diploma in Art and Design, graduating with Merit. Served as Student Ambassador.