Open to opportunities

Wanda Garstka

@wandagarstka

Message

Detail-oriented administrative professional with over 5 years of experience.

Canada

Message

What I'm looking for

I am looking for a role that values organizational skills and offers opportunities for growth.

I am a detail-oriented and tech-savvy administrative professional with over 5 years of experience supporting senior executives and managing complex schedules in fast-paced environments. My proven ability to coordinate logistics, enhance team efficiency, and improve operational excellence has been instrumental in my career. I am proficient in Microsoft Office Suite and have a strong background in managing teams and processes.

Currently, I work as an Event Coordinator and Office Administrator at Culinaria Events and Chef School, where I successfully managed logistics for over 120 events in December 2024. My role involves providing administrative support in recruiting and scheduling, ensuring that manpower aligns with operational demands. I thrive on collaboration across departments to enhance service delivery and ensure client satisfaction.

Previously, I served as an Operations Manager at Burrito Boyz, overseeing daily operations and cultivating a safe and productive work environment. My experience has equipped me with strong communication skills and a deep understanding of HR policies and recruitment processes, which I am eager to leverage in a full-time position that contributes to safety, quality, and the overall success of operations.

Experience

Work history, roles, and key accomplishments

Current

Event Coordinator and Office Administrator

Current

Culinaria Events and Chef School

Sep 2022 - Present (2 years 10 months)

Successfully managed logistics for over 120 events in December 2024, ensuring efficient staffing and coordination of operations. Provided administrative support in recruiting and scheduling, aligning manpower with operational demands.

Event Management Logistics Coordination Staffing Administrative Support Recruitment Scheduling

Current

Private Event Bartender

Current

Charms and Cheers

Jun 2011 - Present (14 years 1 month)

Utilized conflict resolution skills to ensure a safe environment for customers and staff during events. Developed drink menus and schedules, maintaining excellent relationships with clients to ensure satisfaction.

Conflict Resolution Event Safety Scheduling Customer Satisfaction

Virtual Assistant

Freelance

Feb 2020 - Dec 2023 (3 years 10 months)

Streamlined operational workflows for multiple clients by managing correspondence and scheduling. Acted as the primary point of contact for client inquiries, ensuring high levels of customer service and problem resolution.

Workflow Optimization Scheduling Client Communication Customer Service

Call Center Agent

Investors Group

Jun 2008 - Jun 2011 (3 years)

Assisted customers with inquiries, maintained accurate records, and scheduled meetings with advisors to ensure client satisfaction. This role focused on providing comprehensive support and efficient record-keeping.

Customer Service Record keeping Scheduling Customer Satisfaction Data Management

Operations Manager

BurritoBoyz

Aug 2010 - Sep 2022 (12 years 1 month)

Oversaw daily operations, including staff hiring, training, and scheduling, cultivating a safe and productive work environment. Developed training protocols and manuals that improved operational consistency across three locations, enhancing employee performance.

Operations Management Hiring Training Development Scheduling

Education

Degrees, certifications, and relevant coursework

Fanshawe College

Diploma, Business - Human Resources

Currently pursuing a diploma in Business with a specialization in Human Resources. This program focuses on developing skills in HR policies, recruitment processes, and organizational management.