Noriebell Gorospe

Handled guest inquiries promptly, ensuring exceptional service and satisfaction. Resolved customer complaints effectively, utilizing negotiation skills to find optimal solutions and maximizing efficiency in booking transactions by expertly utilizing software. Maintained accuracy and confidentiality in billing records and managed tasks independently, ensuring productivity during shifts.

Delivered outstanding client support by addressing inquiries with professionalism and empathy. Managed and updated clerical and administrative tasks, ensuring a highly organized and efficient office environment. Fostered strong relationships with clients from diverse communities, improving accessibility and communication.

Provided exceptional service to schools within the municipality, enhancing team efficiency through proactive support. Prepared accurate salary and benefits documentation, reviewed and analyzed reports for effective presentations, and handled confidential inquiries with discretion. Coordinated meetings, travel, and group activities, managed tasks independently, and led efforts to resolve reporting

Completed a Diploma in Law Clerk, focusing on legal research, document preparation, and administrative support for legal professionals. Gained practical skills essential for legal office procedures and client communication.

Activities and societies: President, College of Business Administration Student Council

Obtained a Bachelor of Science in Business Administration with a major in Financial Management. The curriculum covered core business principles, financial analysis, and strategic management.