Jocelyn Gervais
@jocelyngervais
Motivated professional with experience in customer service and hospitality.
What I'm looking for
I am a motivated and detail-oriented professional with a strong background in customer service, hospitality, and entrepreneurship. My experience has equipped me with exceptional organizational and communication skills, allowing me to thrive in both team-oriented and independent settings. I am proficient in Microsoft Office and various remote collaboration tools, which enhances my ability to work effectively in virtual environments.
In my role as a Guest Room Attendant at Best Western, I ensured high standards of cleanliness and provided prompt service to guests, which significantly improved guest satisfaction. My previous experience as a cashier at Giant Tiger further honed my customer service skills, where I efficiently handled transactions and managed inventory. I take pride in my problem-solving abilities and adaptability, which have been crucial in maintaining a positive experience for customers and team members alike.
Experience
Work history, roles, and key accomplishments
Guest Room Attendant
Best Western
Feb 2023 - Oct 2024 (1 year 8 months)
Ensured high standards of cleanliness in guest rooms, spa, and lobby areas. Provided prompt service to guests, fulfilling requests and resolving issues quickly.
Cashier
Giant Tiger
Dec 2019 - Apr 2021 (1 year 4 months)
Provided exceptional customer service, handling an average of X transactions per shift efficiently. Operated POS systems, processed payments, and handled OLG and tobacco sales.
Education
Degrees, certifications, and relevant coursework
École Secondaire Cochrane High School
Ontario Secondary School Diploma, General Studies
Completed secondary education, earning the Ontario Secondary School Diploma. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jocelyn?
You can contact Jocelyn and 90k+ other talented remote workers on Himalayas.
Message JocelynFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
