Jass Dhaliwal

Managed all aspects of cash handling, including reconciliation and reporting, ensuring secure storage and transfer of funds. Provided support to front-end staff, resolved cash-related discrepancies, and maintained a high level of accuracy and confidentiality in financial reporting.

Delivered exceptional front-line customer service, addressing resident inquiries, concerns, and service requests in a courteous and efficient manner. Processed payments, issued permits, and updated municipal databases accurately, while handling incoming calls, emails, and in-person interactions professionally.

Managed incoming communications and directed inquiries appropriately, while maintaining office routines, documentation, and records. Provided comprehensive customer service and administrative support, handling contract administration and visitor reception.

Supported recruitment and onboarding activities, reconciled tills, and maintained the cash office. Handled diverse administrative tasks including inventory management and scheduling, serving as a key point of contact for staff and operational support.

Supported report preparation and general office administration, managing calls, mail, and clerical documentation efficiently. Entered invoices and tracked shipping and receiving details, contributing to streamlined office operations.

Specialized in Human Resources and Marketing. Gained expertise in strategic HR management and marketing principles.

Studied management principles and international business strategies. Focused on global market dynamics and organizational leadership.