Open to opportunities

Eco Pichay

@ecopichay

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Results-driven Enterprise Account Associate with 5 years of experience

Philippines

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What I'm looking for

Seeking a challenging role that leverages my expertise in sales, project management, and training to drive business growth and exceed client expectations.

As a seasoned Enterprise Account Associate, I excel in building strong client relationships, driving business growth, and providing administrative support to streamline processes. With a proven track record of success in lead-generation strategies, I ensure a smooth sales cycle experience for clients. My expertise in developing and delivering training sessions, managing business relationships, and identifying new qualified sales opportunities has earned me a reputation as a results-driven professional.

Throughout my career, I have worked with esteemed organizations such as Atlassian, Cognizant, and Reed Elsevier Philippines, where I have honed my skills in sales, project management, and training. My ability to work closely with partners, facilitate new deals, and educate clients on the best paths forward has been instrumental in driving business growth.

With a strong educational background in Nursing and experience in quality assurance, I possess a unique blend of technical and interpersonal skills. I am confident in my ability to leverage my expertise to drive business success and exceed client expectations.

Experience

Work history, roles, and key accomplishments

Current

Enterprise Account Associate

Current

Atlassian

Mar 2022 - Present (3 years 2 months)

Built and nurtured strong relationships with enterprise clients, addressing concerns and exceeding needs.

Sales Lead Generation Client Relationship Management Proposal Development Presentation Skills

Partner Customer Advocate

Atlassian

May 2020 - Mar 2022 (1 year 10 months)

Work closely with Atlassian's partners to facilitate new deals and educate partners on the best paths forward for our products.

Partner Management Facilitation Product Education Sales Enablement

Customer Advocate

Atlassian

May 2020 - Mar 2021 (10 months)

I provide excellent support for billing and licensing inquiries. I prioritize customer satisfaction by promptly resolving issues and analyzing feedback to improve processes.

Additionally, I collaborate with geographically dispersed teams and departments to ensure a smooth customer journey. I adapt to changing situations and embrace a customer-centric mentality.

Communication Skills Project Management Salesforce Problem Solving Communication Sales

Process Trainer

Cognizant

Apr 2019 - May 2020 (1 year 1 month)

Developed and delivered training sessions to a uniquely defined designated audiences of learners.

Training Delivery Process Improvement Instructional Design

Project Manager

Cognizant

Jan 2019 - Apr 2019 (3 months)

In charge of Google-specific projects or Google internal processes, ensuring scope and direction of each project are on schedule.

Project Management Google Stakeholder Management Process Improvement

Enterprises Sales Executive

Reed Elsevier Philippines

Apr 2018 - Jan 2019 (9 months)

Managed business relationships with the enterprise or key account, maintaining potential client pipelines, processing renewal contracts, and invoices.

Sales Account Management Client Relationship Management Contract Management