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hazel castro

@hazelcastro

Commercial leader in business development and customer success who landed enterprise accounts and launched revenue-generating products.

Philippines

Message

What I'm looking for

I thrive in fast-paced, high-ownership environments where both strategy and execution matter.

Results-driven commercial leader with 10+ years of experience across the full revenue cycle — from business development and pipeline building to negotiation, closing, and long-term account success. Proven track record of growing enterprise accounts, launching new products, and delivering customer success outcomes across fintech, SaaS, technology, and social enterprise sectors. Known for building trusted relationships with senior decision-makers, managing complex multi-stakeholder accounts, and consistently driving retention, growth, and renewal. Thrives in fast-paced, high-ownership environments where both strategy and execution matter.

Experience

Work history, roles, and key accomplishments

Current

Freelance Brand and Web Designer

Current

Scale with Hazel Digital Solutions

Founded and ran a branding and web design studio for healthcare and wellness professionals, owning brand strategy, website design, and content from concept through launch.

Brand Strategy Web Design Content Creation

Key Accounts Lead

Bihasa Learning Systems

Mar 2026 - Sep 2026 (6 months)

Drove end-to-end B2B sales reporting directly to the CEO, managing the full sales cycle from prospecting to negotiation. Built a pipeline of 4 enterprise accounts and landed 2 within the first 4 months.

B2B Sales Pipeline Management Negotiation Proposal Writing

Account & Business Development Manager

PCX Markets Philippines, Inc.

May 2024 - Jan 2026 (1 year 8 months)

Achieved 100% retention and renewal rate across enterprise accounts and closed multiple enterprise accounts including two of the company's highest-revenue clients. Led new partner acquisition and monitored key account performance metrics.

Key Account Management Business Development Customer Retention Negotiation Partner Acquisition

Business Development & Solutions Manager

Netbank

Sep 2023 - Mar 2024 (6 months)

Managed full-cycle acquisition for the HRIS/Salary Loan segment, growing a new revenue line for the bank. Spearheaded the launch of a new salary loan product with a major HRIS provider.

Business Development Product Launch Customer Success Contract Negotiation

Partnerships & Business Development Manager

Bukas Finance Corporation

Apr 2021 - Jun 2023 (2 years 2 months)

Expanded partnerships across 100+ campuses nationwide and achieved 143% growth in landed partnerships. Spearheaded a product launch that resulted in 22x growth in loan disbursements.

Partnership Management Business Development Product Launch Account Strategy Negotiation

General Manager

Storm Technologies, Inc.

Oct 2019 - Jul 2020 (9 months)

Led end-to-end business operations for the Philippines' top employee benefits platform, serving 100,000+ employees. Achieved 300% growth in client acquisition and reduced overhead by 50%.

Operations Management Client Acquisition organizational restructuring Cross functional Leadership

Business Development & Customer Success Head

Storm Technologies, Inc.

Dec 2017 - Jan 2020 (2 years 1 month)

Drove renewals and arrested churn through proactive client engagement and executive-level relationship management across 25+ enterprise accounts. Expanded revenue via strategic cross-sells and upsells.

Customer Success Renewals Churn Reduction Cross Selling Upselling Executive relationship management

Partnerships Manager & Sales Lead

Edukasyon.ph

Dec 2016 - Jul 2017 (7 months)

Doubled corporate partnerships portfolio in 2 months and achieved 100% of prior-year revenue in 7 months. Launched the first Senior High Fair Caravan, shortening the sales cycle.

Partnership Management Sales Pipeline Management Launch Events

Program Officer

SEDPI / Ateneo Microfinance Capacity Building Program

Jul 2015 - Jul 2016 (1 year)

Managed program execution for microfinance and social enterprise capacity-building initiatives. Conducted financial literacy training for NGOs, LGUs, and underserved communities.

Program Management Financial Literacy Education Capacity Building