Marc Jayrold Dumalanta

I’m a seasoned Sales and Account Management professional with over 11 years of experience across multiple industries including SaaS, telecom, digital marketing, and real estate. Throughout my career, I’ve focused on end-to-end sales, customer retention, and partner/channel management, always aiming to build strong relationships and deliver measurable results.

I began in real estate and timeshare sales, where I handled lead generation and outbound sales. I then moved into digital marketing, helping small businesses grow through Google Ads placements. My telecom experience includes roles at Dish Network and AT&T/DIRECTV, where I advanced from customer service to team lead, with a focus on upselling, technical support, and customer winbacks.

For the past 5 years, I’ve been with RingCentral, starting in customer retention and progressing into Partner Account Management. I managed over 700 partner resellers, supporting them with sales enablement, lead qualification, quoting, closing (via DocuSign), and tracking pipelines in Salesforce.

My interests include working with diverse teams, solving complex customer challenges, and staying current with the latest in sales technology and tools. I'm now looking for a new opportunity where I can bring my experience, energy, and people-first mindset to a growing, customer-focused team.