At Passport Parliament Ltd., I handled more than 250 inbound and outbound customer calls about passport, immigration, travel, and documentation services. I explained requirements, procedures, benefits, and costs, and followed up with prospective and existing customers.
I also connected with prospects through referrals, online inquiries, networking, and direct customer engagement.
At Zenith Bank, I assisted customers with inquiries about accounts, transactions, cards, electronic banking, and other banking services. I also assisted with account opening, account maintenance, and profile updates.
At Optiva Capital Partners, I handled more than 250 inbound and outbound calls about investment, wealth-management, and financial services. I prospected for potential clients, arranged appointments, followed up, and maintained contact with prospective clients.
