At Macy’s, I conducted outbound calls to promote clothing, footwear, seasonal collections, special promotions, and loyalty programs. I recommended products based on customer preferences and used upselling and cross-selling to promote complementary items.
At Zera Immigration, I supported clients with immigration program and visa application inquiries, coordinating document collection and application submission. At Optiva Capital Partners, I promoted financial planning and investment services through outbound sales and client follow-up.
