Oluyinka Akinyemi
@oluyinkaakinyemi
I resolve banking customer issues, support accounts and transactions, and deliver reliable service in high-volume environments.
NigeriaWhat I'm looking for
I've supported customers at Zenith Bank and Ecobank, handling account inquiries, transactions, complaints, escalations, and service requests in high-volume banking environments.
I bring 9+ years across customer service, banking operations, account support, and administration, with a focus on accurate records, clear communication, and practical resolutions.
Experience
Work history, roles, and key accomplishments
Kiosk Assistant (Customer Service)
Zenith Bank Plc
Aug 2025 - Feb 2026 (6 months)
Assisted customers with account-related inquiries, transactions, and banking requests. Resolved complaints, educated customers on digital channels, and maintained accurate records in a high-volume banking environment.
Education
Degrees, certifications, and relevant coursework
Institut Superieur De Communication Et De Gestion (ISCG University)
Bachelor of Science, Accounting
2021 - 2024
Grade: Second Class Upper (CGPA: 3.56)
Pursued a Bachelor of Science in Accounting, graduating with Second Class Upper honors and a CGPA of 3.56.
Osun State College of Technology
National Diploma, Accounting
2014 - 2016
Grade: Lower Credit (CGPA: 2.53)
Completed a National Diploma in Accounting, achieving Lower Credit with a CGPA of 2.53.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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