Dominique Thomas
@dominiquethomas
Licensed Claims Adjuster with expertise in customer service and logistics.
What I'm looking for
I am a licensed and detail-oriented Claims Adjuster with hands-on experience in customer service, claims processing, and logistics. My Texas All Lines Adjuster License, combined with recent industry training, equips me to resolve issues efficiently while maintaining accuracy in documentation. I thrive in high-volume, fast-paced environments and am dedicated to enhancing customer satisfaction.
Throughout my career, I have developed core competencies in claims investigation, insurance policy interpretation, and conflict resolution. My experience as a Mobile Phlebotomist and Customer Service Delivery Driver has honed my ability to communicate professionally and educate clients effectively. I am seeking opportunities to contribute to a dynamic team as an Independent or On-Site Claims Adjuster, where I can leverage my skills to make a positive impact.
Experience
Work history, roles, and key accomplishments
Customer Service Delivery Driver
Kroger Fulfillment
Apr 2024 - Present (1 year 2 months)
Delivered high-volume orders, ensuring timeliness and service excellence. Represented the brand while maintaining compliance with safety standards and delivery procedures.
Response Associate / Roadside Assistance Representative
Arise Platform – Agero
Aug 2021 - Present (3 years 10 months)
Managed emergency service requests, dispatching roadside assistance for policyholders. Delivered empathetic customer support under pressure, accurately documenting service calls.
Mobile Phlebotomist / Paramedical Examiner
ExamOne / Quest Diagnostics
Jul 2019 - Present (5 years 11 months)
Conducted comprehensive medical screenings and biometric testing for insurance applicants. Ensured accurate, confidential data collection and adherence to HIPAA compliance, enhancing customer satisfaction through professional communication and client education.
Owner Operator / Logistics Coordinator
2D’s Thomas Transportation LLC
Mar 2015 - Present (10 years 3 months)
Oversaw end-to-end logistics and compliance for company operations, building lasting client relationships and negotiating contracts. Handled administrative tasks including scheduling, invoicing, and DOT compliance.
Education
Degrees, certifications, and relevant coursework
Crawford & Company
Certification, Claims Adjusting
Acquired the Allstate Adjuster Training Certification from Crawford & Company. This specialized training enhanced my capabilities in handling various aspects of claims adjusting.
Texas All Lines Adjuster License
License, Claims Adjusting
Completed a 30-hour class training and 10-hour self-study program to obtain the Texas All Lines Adjuster License. This training equipped me with the necessary knowledge and skills for claims adjusting.
High Tech Institute
Diploma, Medical Assisting
Completed a diploma program in Medical Assisting at High Tech Institute. This program provided foundational knowledge and practical skills in medical office procedures and patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Dominique?
You can contact Dominique and 90k+ other talented remote workers on Himalayas.
Message DominiqueFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
