I've handled residential property and automobile claims for Liberty Mutual, American Integrity Insurance, State Farm, and USAA, coordinating with policyholders, contractors, and insurance agents to keep claims moving.
I inspect damage, determine causes of loss, prepare repair or replacement estimates, and document claim files through final settlement reports. I've also negotiated with clients to minimize complaints and resolve issues.
My work centers on accurate damage assessments, policy interpretation, timely reporting, and managing multiple difficult claims under pressure. I consistently met and exceeded performance targets for claims handling and customer satisfaction.
I'm certified in field adjusting and claims examination through the Texas Wind Insurance Association, with State Farm certifications in Estimatics, Auto, and Policy.
