Ryan Fortunato

I am a detail-oriented customer service and insurance professional with hands-on experience assessing auto and property damage, writing estimates, and advising clients on coverage options. I consistently apply industry guidelines and estimating tools to ensure fair, accurate claim settlements.

Throughout roles at GEICO and nonprofit organizations, I developed strong communication, negotiation, and operational skills—collaborating with body shops, vendors, and community partners to improve service delivery and outcomes. I am licensed in Property & Casualty and hold multiple auto-adjuster certifications, supported by proficiency with CCC ONE estimating software and Microsoft and Google productivity suites.

I bring a flexible, process-driven approach and a history of improving customer satisfaction through practical solutions and operational improvements. I am committed to clear client education, regulatory compliance, and efficient claims handling.