Zachary McGuire
@zacharymcguire
Experienced claims adjuster with nine years in liability, PIP, and commercial claims recovery.
United StatesWhat I'm looking for
I am an accomplished and well-rounded claims adjuster with nine years of industry experience across personal injury protection (PIP), liability, arbitration, and commercial claims. I specialize in policy language interpretation, liability and coverage investigations, and dispute resolution.
At GEICO I handled 300+ pending first-party medical claims and developed frameworks that reduced overdue activities by 50% within a month; I also recovered millions monthly through arbitration and trained others on evolving regulations. Previously at Farmers Insurance I identified and filed a variety of commercial claims including non-auto liability, slip-and-fall, and commercial auto claims.
I hold licenses in Texas and Florida and focus on fraud investigation, data-driven decision making, workflow management, and training and development. I am results-oriented, detail-focused, and committed to applying deep claims expertise to drive operational improvements and successful recoveries.
Experience
Work history, roles, and key accomplishments
GEManaged a pending inventory of 300+ first-party medical claims and implemented a workflow framework that reduced overdue activities by 50% within one month, improving claim cycle times and accuracy.
GERecovered millions monthly by pursuing and defending against other carriers in arbitration and developed and trained teams on a framework for handling special arbitration cases under evolving regulations.
GEHandled liability and coverage investigations via phone and email across multiple jurisdictions to determine responsibility and ensure appropriate service based on policy contracts.
Commercial Customer Service Rep
Farmers Insurance
Jan 2016 - Dec 2020 (4 years 11 months)
Identified and filed commercial claims including non-auto liability, slip-and-fall, and commercial auto claims, supporting claims intake and resolution processes for commercial customers.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Central Missouri
Technology
2007 - 2012
Attended the University of Central Missouri with study focus in technology from August 2007 to May 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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