Melody Ewing
@melodyewing
Certified claims specialist transitioning to medical assistant with strong patient-facing experience.
United StatesWhat I'm looking for
I am a Certified Claims Specialist with five years of experience evaluating medical records, invoices, and managing high-volume injury claims while delivering excellent customer service and clear communication.
I excel at interviewing patients to determine injury causation, negotiating with stakeholders, and making independent coverage decisions; I also have operations and logistics management experience from prior roles.
I am transitioning into a Medical Assistant role to apply my clinical knowledge, medical terminology familiarity, patient interaction skills, and strong organizational abilities to support healthcare teams and improve patient outcomes.
Experience
Work history, roles, and key accomplishments
DOManaged deliveries as an independent contractor, optimizing routes and time management to provide timely service and maintain high customer satisfaction.
SIClaim Specialist - Injury
State Farm Insurance
Jan 2017 - Jan 2022 (5 years)
Evaluated medical records and invoices for injury claims, interviewed injured patients to determine causation, and negotiated with parties to resolve claims promptly, managing attorney-represented bodily injury exposures.
Events Logistics Contractor
Steward Transportation
Jan 2014 - Jan 2017 (3 years)
Managed logistics for events, coordinating teams and vendors to ensure smooth operations and client satisfaction while meeting deadlines and requirements.
Operations Manager
Bridgeway Financial Corporation
Jan 2006 - Jan 2014 (8 years)
Oversaw daily operations, ensured workflow efficiency and regulatory compliance, and managed financial transactions, bookkeeping, and client relationships to support business continuity.
Education
Degrees, certifications, and relevant coursework
TIThe Institutes
Chartered Property Casualty Underwriter (CPCU), Insurance / Risk Management
Enrolled in the Chartered Property Casualty Underwriter (CPCU) program; ongoing professional insurance education.
WIWebCE, Inc.
Continuing Education Certificates, Insurance Continuing Education
Completed continuing education courses including Law and Ethics: All Lines Adjuster and Claims Investigation.
PCPolk State College
Accredited Claims Adjuster (ACA), Insurance
Awarded the Accredited Claims Adjuster (ACA) designation and completed related insurance training.
CICFA Institute
Investment Foundations Certificate, Finance
Completed the Investment Foundations Certificate to gain foundational knowledge in finance and investment principles.
NBNational Association of Certified Public Bookkeepers
Licensed Bookkeeper Certificate, Bookkeeping
Obtained Licensed Bookkeeper Certificate covering bookkeeping and financial recordkeeping practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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