Latonya Sims

I am a dedicated Claims Specialist in Training with over a decade of experience in healthcare, field inspections, and customer advocacy. My career has been marked by a commitment to documenting sensitive information accurately, managing case records, and resolving service-related issues effectively. I am now seeking to transition into a property and casualty claims adjuster role, where my investigative skills and strong interpersonal communication can support policyholders and insurance teams.

Throughout my career, I have honed my skills in various roles, including as a Heavy Equipment Operator II, Certified Nurse Assistant, and Patient Care Advocate. My experience has equipped me with a solid foundation in claims documentation, client interviews, and compliance with regulations such as HIPAA. I pride myself on my ability to maintain accuracy in reporting and my dedication to providing exceptional service to clients.

As I pursue this new opportunity, I am eager to leverage my extensive background in healthcare and customer service to contribute positively to an insurance team. I am committed to continuous learning, currently enhancing my skills through Claims Adjuster Training and Xactimate coursework, ensuring I am well-prepared for the challenges ahead.