farai chinyoka
@faraichinyoka
Licensed Insurance Adjuster with expertise in claims investigation.
What I'm looking for
I am a licensed insurance adjuster based in Texas, specializing in claims investigation, damage assessment, and policy interpretation. My experience spans property, auto, and casualty claims, where I ensure fair settlements while minimizing risk. I pride myself on being a strong negotiator with a keen eye for fraud detection and regulatory compliance.
In my current role at Geico, I investigate and evaluate auto insurance claims, coordinating repairs and settlements to ensure timely resolutions. My previous experience in litigation claims management has honed my skills in legal strategy coordination and compliance with internal guidelines. I am committed to customer service, accuracy, and ethical standards, always striving to improve claims processing and reduce costs.
Experience
Work history, roles, and key accomplishments
Auto Claims Adjuster
Geico Auto Claims
May 2025 - Present (2 months)
Investigated and evaluated auto insurance claims by reviewing accident details, speaking with involved parties, and determining liability and coverage. Coordinated repairs and settlements by working with repair shops, medical providers, and policyholders to ensure timely and fair claim resolution.
Claims Litigation Manager
Best Claims
May 2022 - Present (3 years 2 months)
Managed complex litigation claims from inception through resolution, including coverage analysis and legal strategy coordination. Collaborated with defense counsel to monitor case progress, evaluate exposure, and drive cost-effective outcomes.
Customer Sales Representative
Lecka INC
Jun 2019 - Present (6 years 1 month)
Handled inbound and outbound customer calls, assisting with product inquiries, sales, and service scheduling. Utilized CRM systems (Hubspot, Monday.com) to log and track service requests, refunds, and appointments.
Floor Sales Assistant
Metro Uniforms/Scrubs
Jan 2016 - Present (9 years 6 months)
Assisted customers with pricing inquiries, sales support, and product availability. Processed payments, scheduled orders, and handled customer reward redemptions.
Product Awareness Representative
Greenworld
Aug 2009 - Present (15 years 11 months)
Recruited, trained, and supervised sales staff to drive brand awareness and product knowledge. Managed budgets, sales reports, and market analytics to optimize product sales strategies.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Commerce, Financial Management
Completed a Bachelor of Commerce in Financial Management. Gained knowledge in financial principles and management strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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