Dominic Iwegbu
@dominiciwegbu
Dynamic professional with expertise in customer service and operational management.
What I'm looking for
I am a dynamic and results-driven professional with extensive experience in customer service, operational management, and team leadership. My career has been marked by a proven ability to enhance customer satisfaction, drive sales, and optimize operations. I possess strong skills in inventory management, visual merchandising, and administrative tasks, which have allowed me to contribute significantly to the organizations I have worked with.
Throughout my career, I have demonstrated a strong commitment to problem-solving and strategic planning. My background in marketing and project management has equipped me with the creativity and analytical skills necessary to develop effective strategies that support organizational success. I am eager to leverage my skills and experience to contribute positively to your team and help achieve your business goals.
Experience
Work history, roles, and key accomplishments
Acquisition officer
Amazing Properties
Jan 2024 - Present (1 year 5 months)
As a property acquisition officer, I am responsible for identifying, evaluating, and negotiating the purchase of real estate properties on behalf of the company, typically focusing on finding suitable properties that align with the organization's investment goals, while managing the entire acquisition process from initial sourcing to contract signing.
Public Speaking Teacher
Word Of Faith Group of Schools
Jan 2022 - Jan 2024 (2 years)
As a Public Speaking Teacher, I provided empathetic support and guidance to students, helping them navigate academic and personal challenges. I adapted teaching methods to meet diverse needs and developed lesson plans that received positive feedback.
Customer Relationship Officer
Fidelity Bank PLC
Oct 2021 - Jan 2022 (3 months)
In my role as a Customer Relationship Officer, I maintained high client satisfaction by resolving complaints and nurturing positive relationships. I communicated client feedback to leadership and conducted surveys to identify improvement opportunities.
Customer Care Representative
Neo-Intercontinental Dishes
Dec 2020 - Oct 2021 (10 months)
As a Customer Care Representative, I provided in-depth support to clients, resolving complaints and ensuring satisfaction. I applied conflict management techniques to de-escalate issues and gathered feedback to improve service.
Administrative Assistant
Nigerian Educational Research and Developmental Council
Dec 2019 - Dec 2020 (1 year)
In my role as an Administrative Assistant, I provided comprehensive support to the IT department, managing office tasks, scheduling, and maintaining communication. I ensured smooth operations and contributed to a productive office environment.
Operations Manager
Govick Multipurpose Business Enterprise
Jan 2015 - Jan 2017 (2 years)
As Operations Manager, I directed daily operations, optimized workflows, and coordinated departmental functions. I implemented strategies to boost productivity and sales performance, ensuring alignment with company objectives.
Sales Representative
Govick Multipurpose Business Enterprise
Jan 2012 - Jan 2015 (3 years)
In my role as a Sales Representative, I engaged with customers to understand their needs and provided tailored product recommendations. I maintained high satisfaction levels and built lasting relationships through exceptional service.
Education
Degrees, certifications, and relevant coursework
Delta State University
Bachelor of Science, Political Science and Education
2019 - 2019
Bachelor of Science in Political Science and Education, focused on the principles of political systems and educational methodologies.
Melchizedek Academy
Senior Secondary School Certificate, General Education
2014 - 2014
Completed Senior Secondary School Certificate Examination (SSCE), demonstrating proficiency in various subjects and preparing for higher education.
La-Vogue International Nursery, Primary and Secondary School
First School Leaving Certificate, Primary Education
2009 - 2009
Achieved First School Leaving Certificate (FSLC), marking the completion of primary education and foundational learning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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