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Oluwabukola Akintayo

@oluwabukolaakintayo

Customer-focused sales and service professional with strong communication and client-relationship skills.

Nigeria
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What I'm looking for

I seek a role where I can leverage my sales, customer support, and administrative strengths in a collaborative environment with growth and measurable targets.

I am a customer-focused sales and service professional with experience across banking, customer support, administration, education, and editorial roles. I have trained new sales associates, resolved the majority of customer queries, and supported office operations while consistently meeting targets.

At Fidelity Bank I trained and developed new sales team members and built client relationships that supported target achievement; at Auto Papers Services I resolved 95% of support queries swiftly while managing CRM tasks. I have classroom teaching experience where I applied differentiated instruction and active engagement techniques.

I bring strong communication, decision-making, client acquisition and retention skills, attention to detail, and a practical approach to problem solving. I am eager to contribute these strengths to an organization where I can add measurable value and grow professionally.

Experience

Work history, roles, and key accomplishments

AS

Customer Service Representative

Auto Papers Services

Jan 2023 - Jan 2024 (1 year)

Resolved 95% of support queries promptly and maintained strong customer relationships through effective CRM practices.

BS

Editor

Broadcasting Corporation Oyo State

Jan 2019 - Jan 2020 (1 year)

Performed proofreading and editorial duties, managed editing tasks, and applied strong attention to detail to improve content quality.

Education

Degrees, certifications, and relevant coursework

TE

Tai Solarin University of Education

Bachelor of Arts (Education), Fine and Applied Arts

2014 - 2018

Completed a Bachelor of Arts in Education focusing on Fine and Applied Arts with coursework in art education and pedagogy.

BC

Brainfield College

Senior Secondary School Certificate, Secondary Education

2005 - 2010

Attained Senior Secondary School Certificate with general secondary education coursework.

Tech stack

Software and tools used professionally

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