DDDiyasha Das
@diyashadas
Experienced Key Accounts Manager with a strong background in sales.
IndiaWhat I'm looking for
With over 6 years of experience in the hospitality and sales sectors, I have honed my skills in account management, business development, and customer success. My journey has taken me through various roles, including Front Office Associate and Sales Manager, where I developed a knack for building strong client relationships and driving revenue growth.
At Dotpe Pvt Ltd, I excelled as an Inside Sales Consultant, where I effectively communicated product offerings and closed deals, contributing significantly to the company's revenue. My expertise in managing key accounts and understanding client needs has allowed me to successfully retain and grow customer portfolios, ensuring satisfaction and loyalty.
As a leader, I am passionate about team training and development, mentoring new joiners, and overseeing customer support teams. I thrive in dynamic environments and am eager to leverage my skills in a challenging role that fosters growth and innovation.
Experience
Work history, roles, and key accomplishments
Key Accounts Manager
Aisensy Communications Pvt Ltd
Oct 2022 - Present (2 years 8 months)
Handled enterprise clients, provided assistance, problem-solving, and engaged in upselling and cross-selling, while mentoring and training new joiners.
Key Accounts Manager
Dotpe Pvt Ltd
May 2022 - Aug 2022 (3 months)
Managed existing customer portfolios, built rapport, provided assistance, and engaged in upselling and cross-selling of SAAS products.
Inside Sales Consultant
Dotpe Pvt Ltd
Jul 2021 - May 2022 (10 months)
Responsible for calling leads, explaining products including software and e-commerce solutions, closing deals, and building client relationships to generate revenue.
Sales Manager
WhiteHat Jr
Nov 2020 - Feb 2021 (3 months)
Engaged in inside sales as an individual contributor, calling leads, converting them, and contributing to the company's revenue growth.
Reservations Agent
Trident Gurgaon (Oberoi Hotels & Resorts)
Mar 2019 - Nov 2020 (1 year 8 months)
Managed in-house reservations, coordinated with the sales team, and served as the first point of contact for guests, handling emails and calls efficiently.
Front Office Associate
Fairmont Jaipur
Sep 2018 - Feb 2019 (5 months)
Worked as a telephone operator and front office associate, managing check-ins and check-outs, assisting in back office operations, and building rapport with guests while upselling hotel services.
Education
Degrees, certifications, and relevant coursework
IUISBM University
Executive MBA, Marketing & Sales
2019 - 2021
Completed an Executive MBA in Marketing and Sales, focusing on advanced marketing strategies and sales management.
IHM Bhubaneswar
B.Sc in Hospitality & Hotel Administration, Hospitality & Hotel Administration
2015 - 2018
Pursued a Bachelor of Science in Hospitality and Hotel Administration, gaining comprehensive knowledge in hospitality management and operations.
Birla Bharati
10+2, Social Studies
2014 - 2015
Completed 10+2 education with a focus on social studies.
Availability
Location
IndiaAuthorized to work in
Job categories
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