shubhra vaish
@shubhravaish
Result-oriented IT Sales and Business Development professional with SaaS expertise.
IndiaWhat I'm looking for
I am a results-driven IT Sales & Business Development professional with 3+ years' experience in B2B SaaS subscription sales, skilled in cold calling, outbound prospecting, and closing high-value deals. I manage the full sales cycle, identify client needs, deliver tailored SaaS solutions, and consistently exceed sales targets while fostering long-term customer partnerships.
Throughout my career I have driven measurable outcomes — converting free users to premium sellers, maintaining a 98% CSAT for 6+ months, resolving over 1,500+ customer queries monthly, and improving team efficiency through process suggestions that reduced call time. I bring strong CRM, account management, upselling, and communication skills to roles focused on revenue growth and customer success.
Experience
Work history, roles, and key accomplishments
ILAssistant Manager
Indiamart Intermesh Private Limited
Jan 2020 - Dec 2022 (2 years 11 months)
Managed B2B SaaS sales and key account activities, achieving 98% CSAT for 6+ months and converting 30+ free users to premium sellers through targeted upsell strategies.
Senior Key Account Manager
Trade India
Jan 2018 - Dec 2020 (2 years 11 months)
Oversaw customer accounts and query resolution, resolving 1,500+ customer queries per month and improving call handling to reduce average call time by 15%.
Education
Degrees, certifications, and relevant coursework
DUDr. A.P.J. Abdul Kalam Technical University
Master of Business Management, Business Management
2018 - 2020
Master of Business Management completed at AKTU with focus on business management and sales-related skills.
ULUniversity of Lucknow
Bachelor of Commerce, Commerce
2015 - 2018
Bachelor of Commerce completed at the University of Lucknow with coursework relevant to commerce and business operations.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring shubhra?
You can contact shubhra and 90k+ other talented remote workers on Himalayas.
Message shubhraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
