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@shubhravaish
Result-oriented IT Sales and Business Development professional with SaaS expertise.
IndiaI am a results-driven IT Sales & Business Development professional with 3+ years' experience in B2B SaaS subscription sales, skilled in cold calling, outbound prospecting, and closing high-value deals. I manage the full sales cycle, identify client needs, deliver tailored SaaS solutions, and consistently exceed sales targets while fostering long-term customer partnerships.
Throughout my career I have driven measurable outcomes — converting free users to premium sellers, maintaining a 98% CSAT for 6+ months, resolving over 1,500+ customer queries monthly, and improving team efficiency through process suggestions that reduced call time. I bring strong CRM, account management, upselling, and communication skills to roles focused on revenue growth and customer success.
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Work history, roles, and key accomplishments
ILIndiamart Intermesh Private Limited
Jan 2020 - Dec 2022 (2 years 11 months)
Managed B2B SaaS sales and key account activities, achieving 98% CSAT for 6+ months and converting 30+ free users to premium sellers through targeted upsell strategies.
Trade India
Jan 2018 - Dec 2020 (2 years 11 months)
Oversaw customer accounts and query resolution, resolving 1,500+ customer queries per month and improving call handling to reduce average call time by 15%.
Degrees, certifications, and relevant coursework
DUMaster of Business Management, Business Management
2018 - 2020
Master of Business Management completed at AKTU with focus on business management and sales-related skills.
ULBachelor of Commerce, Commerce
2015 - 2018
Bachelor of Commerce completed at the University of Lucknow with coursework relevant to commerce and business operations.
Software and tools used professionally
IndiaYou can contact shubhra and 90k+ other talented remote workers on Himalayas.
Message shubhra
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