Open to opportunities

srishti raj

@srishtiraj

Message

I grow enterprise hotel accounts through customer success, renewals, and consultative sales.

India

Message

What I'm looking for

I'm looking to grow strategic enterprise accounts through customer success, consultative sales, renewals, retention, and expansion while building trusted CXO-level relationships.

I've managed strategic enterprise portfolios for Marriott International, IHCL (Taj Hotels), and The Leela Hotels, owning customer lifecycles from onboarding through renewals, retention, and expansion. In my current Marriott National Sales Office role, I manage a ₹35 Crore portfolio and achieved 115% of Q2 revenue targets with 20% YoY growth.

I've led enterprise RFPs, commercial negotiations, pricing strategy, QBRs, and account planning for customers including BMW India, Hyundai, Kia, Bharti Airtel, Medtronic, and Eli Lilly. I build CXO-level relationships and use consultative selling to uncover upsell, cross-sell, and long-term growth opportunities.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Marriott International

Feb 2026 - Present (7 months)

Manage an annual enterprise portfolio worth ₹35 Crore, achieving 115% of Q2 revenue targets and 20% YoY growth. Lead enterprise RFPs, commercial negotiations, and strategic account planning.

Customer Success Enterprise Account Management Key Account Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Customer Relationship Manager

IHCL (Taj Hotels)

Jan 2025 - Feb 2026 (1 year 1 month)

Managed an annual enterprise portfolio worth ₹40 Crore, achieving 120% of annual revenue targets and 30% YoY growth. Led enterprise RFPs, pricing strategy, and commercial negotiations.

Customer Success Enterprise Account Management Key Account Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Assistant Sales Manager

The Leela Palaces, Hotels & Resorts

Jan 2023 - Dec 2024 (1 year 11 months)

Managed strategic corporate accounts and drove new business acquisition. Increased revenue through consultative selling and strategic account growth.

Customer Success Enterprise Account Management Key Account Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Sales Executive

The Leela Palace Jaipur

Sep 2021 - Jan 2023 (1 year 4 months)

Managed corporate, MICE, wedding, and social event business. Generated new business through consultative selling and relationship management.

Customer Success Enterprise Account Management Key Account Management Relationship Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Sales Executive

Marriott International

Dec 2020 - Sep 2021 (9 months)

Managed corporate and MICE accounts while driving new business development. Built long-term relationships with enterprise customers and travel partners.

Customer Success Enterprise Account Management Key Account Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Sales Executive

Le Méridien Jaipur Resort & Spa

Jan 2020 - May 2020 (4 months)

Generated corporate business through prospecting, client meetings, and hotel presentations. Managed customer enquiries, site inspections, and commercial discussions.

Customer Success Enterprise Account Management Key Account Management Client Management B2B Sales Customer Retention Account Growth Renewals Contract Negotiation RFP Management QBRs Opera PMS

Sales Coordinator

The Gateway Resort Damdama Lake, Gurugram

May 2019 - Jan 2020 (8 months)

Supported corporate and banquet sales through proposal preparation and client coordination. Partnered with operations teams to ensure seamless event execution.