At Evitamin Business Consulting Pvt Ltd, I lead a 30-member team delivering cataloguing projects for Amazon and Blinkit, with a focus on timely execution and consistent quality.
I build client relationships and develop customer satisfaction and retention plans aligned with client expectations. I also work with partner-company contacts to resolve business issues and escalations.
I use ERP systems to manage tasks and reporting, and Microsoft Excel to track sales targets and share performance updates. Earlier, as Team Leader, Operations at Teleperformance, I led a sales-focused team and helped scale the cataloguing team from 3 to 30 associates.
