Mary Indira

Pitched B2B software solutions to top corporate manufacturing clients, conducting thorough research on target audiences and prospect companies. Scheduled software demonstrations and managed the sales cycle to close software license agreements.

Managed all operational aspects, ensuring cost-effectiveness and efficiency in purchasing, inventory, and warehouse management. Recruited, trained, and supervised staff, while also focusing on improving customer service quality and operational systems.

Provided infrastructure and operations support, facilitating technical and financial expertise and guidance. Onboarded vendors, checked delivery of seafood products, and conducted market research for new target market initiatives.

Managed corporate client relationships, including appointment setting, legal agreements, and business travel arrangements. Developed and delivered presentations, negotiated with corporate clients, and achieved annual sales targets.

Provided backend support for CRM, Logistics, E-Mail processing, and Finance reconciliation teams, ensuring smooth operations and high business requirement fulfillment. Supported sales and managed end-to-end deliveries for logistics.

Managed internal account managers, resolved tickets from internal and external stakeholders, and set up payment and supplier processes. Coordinated with third-party vendors and streamlined workflows to improve efficiency.

Managed vendor bill submissions, processed purchase requisitions and orders, and maintained payment trackers. Coordinated weekly and monthly meetings with internal teams and addressed payment issues with vendors.

Managed logistics documentation for consumer and commercial segments, including document auctioning and escalation matrix generation. Trained new team members on processes and generated monthly and weekly reports.

Managed order processing using Oracle and Citrix tools, handling pending payments and escalating issues. Canceled and re-booked orders, released hold orders, and prepared performance reports.

Processed INR and Dollar orders across different IBUs and segments, handling credit card details and interacting with sales leads to prevent rejections. Trained new hires on processes and performed quality checks.

Coordinated sales team activities, managed schedules, and ensured the availability of sales-related materials. Handled customer complaints, provided after-sales support, and processed all orders accurately and timely.

Completed a Bachelor of Arts degree with a focus on Economics. Gained foundational knowledge in economic principles and theories.

Completed Pre-University Course at Sacred Heart's Girls Composite College. This program prepared for higher education.

Completed Secondary School Leaving Certificate (SSLC) at Sacred Heart's Girls High School. This marks the completion of secondary education.