Dineo Mahuma

I am a dedicated and results-driven professional with extensive experience in call centre operations, sales, and customer service. My career spans over a decade, with roles in various industries including finance, statistics, and retail. I have a proven track record of successfully leading teams, managing field operations, and conducting surveys and data collection activities.

My most recent role at the Department of Statistics South Africa involved conducting field operations and census surveys, where I effectively utilized my skills in data collection and team management. Prior to that, I served as a Team Leader and Call Centre Agent at Bridge Corporate, where I honed my skills in customer service, prospecting, and sales.

I hold a Call Centre Communications certification and have completed a Micro Finance course at the Compuscan Academy. My education and professional journey have equipped me with the skills and knowledge to excel in dynamic and fast-paced environments, with a strong focus on achieving organizational goals and delivering exceptional customer experiences.