Sizwe MashabaSM
Open to opportunities

Sizwe Mashaba

@sizwemashaba

Dedicated professional with strong problem-solving and leadership skills.

South Africa

What I'm looking for

I am looking for a role that fosters growth, teamwork, and effective communication.

I am a dedicated and adaptable professional with a strong aptitude for problem-solving and interpersonal skills. My experience spans various roles, including call center agent and junior consultant, where I have honed my ability to work under pressure while maintaining a high level of service. I thrive in team environments, demonstrating leadership and organizational management capabilities that inspire and teach others.

My educational background includes a Higher Certificate in Business Management from the University of Eduvos, which has equipped me with essential skills in business communication, marketing, and personal development. I am committed to continuous learning and personal growth, and I take pride in my ability to effectively transfer skills and knowledge to my colleagues.

With a strong moral foundation and exceptional time management abilities, I am enthusiastic about contributing to a dynamic team and achieving organizational goals. My experience in various customer service roles has further developed my communication and conflict management skills, making me a valuable asset in any professional setting.

Experience

Work history, roles, and key accomplishments

OC

Media Team Member

Observer Ministry Church

Jan 2019 - Jan 2020 (1 year)

Contributed to the media team by performing camera work. Gained experience in media production and teamwork.

SM

Bartender / Barista / Waiter

Spur Promenade Mall

Jul 2019 - Aug 2019 (1 month)

Worked in various roles including bartender, barista, and waiter. Developed customer service skills and learned to work efficiently in a fast-paced environment.

MP

Volunteer

Mandoline Place

Jan 2018 - Feb 2018 (1 month)

Volunteered at an old age home, assisting with daily activities and providing companionship to residents. Developed empathy and interpersonal skills.

Education

Degrees, certifications, and relevant coursework

UE

University of Eduvos

Higher Certificate, Business Management

2020 - 2020

Earned a Higher Certificate in Business Management, focusing on foundational business principles and management skills.

MS

Muizenberg High School

Matriculation, General Education

2014 - 2018

Completed high school education and matriculated in 2018.

Tech stack

Software and tools used professionally

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Sizwe Mashaba - Call Centre Agent - Blue Label Connect | Himalayas