Sizwe Mashaba
@sizwemashaba
Dedicated professional with strong problem-solving and leadership skills.
What I'm looking for
I am a dedicated and adaptable professional with a strong aptitude for problem-solving and interpersonal skills. My experience spans various roles, including call center agent and junior consultant, where I have honed my ability to work under pressure while maintaining a high level of service. I thrive in team environments, demonstrating leadership and organizational management capabilities that inspire and teach others.
My educational background includes a Higher Certificate in Business Management from the University of Eduvos, which has equipped me with essential skills in business communication, marketing, and personal development. I am committed to continuous learning and personal growth, and I take pride in my ability to effectively transfer skills and knowledge to my colleagues.
With a strong moral foundation and exceptional time management abilities, I am enthusiastic about contributing to a dynamic team and achieving organizational goals. My experience in various customer service roles has further developed my communication and conflict management skills, making me a valuable asset in any professional setting.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Blue Label Connect
Jan 2024 - Present (1 year 4 months)
Worked as a call centre agent, handling customer inquiries and providing support. Developed strong communication and problem-solving skills while working under pressure.
Junior Consultant Agent
DebtWyze (Pty) Ltd
Jan 2023 - Jan 2024 (1 year)
Served as a Junior Consultant Agent, assisting clients with debt management solutions. Enhanced interpersonal skills and learned effective business communication.
Media Team Member
Observer Ministry Church
Jan 2019 - Jan 2020 (1 year)
Contributed to the media team by performing camera work. Gained experience in media production and teamwork.
Bartender / Barista / Waiter
Spur Promenade Mall
Jul 2019 - Aug 2019 (1 month)
Worked in various roles including bartender, barista, and waiter. Developed customer service skills and learned to work efficiently in a fast-paced environment.
Volunteer
Mandoline Place
Jan 2018 - Feb 2018 (1 month)
Volunteered at an old age home, assisting with daily activities and providing companionship to residents. Developed empathy and interpersonal skills.
Education
Degrees, certifications, and relevant coursework
University of Eduvos
Higher Certificate, Business Management
2020 - 2020
Earned a Higher Certificate in Business Management, focusing on foundational business principles and management skills.
Muizenberg High School
Matriculation, General Education
2014 - 2018
Completed high school education and matriculated in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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