Refiloe Koko

I am a consistent, hardworking, and highly motivated individual who enjoys working with the public. My friendly and outgoing nature allows me to build strong relationships with customers, ensuring their needs are met efficiently. I am currently seeking long-term employment in a friendly work environment where I can contribute positively.

In my role as a call center agent at Green Connect, I have honed my skills in answering incoming calls, handling customer queries, and implementing target marketing strategies. My experience includes selling products and services, placing orders in the computer system, and providing valuable information to customers. I take pride in my ability to work independently and efficiently under pressure, ensuring customer satisfaction at all times.

Additionally, I have a background in sales consultancy, where I developed my skills in building and maintaining client relationships. My educational qualifications, including a Grade 12 certificate and a computer course, have equipped me with the necessary tools to excel in my career. I am eager to bring my skills and dedication to a new opportunity.