Dina Matondang

Educates inbound callers on credit standing and enrolls suitable clients in services. Meets and exceeds sales targets (KPI).

Advised local and international clients on business setup, market entry, and operational requirements in Indonesia. Managed client relationships throughout the project lifecycle and coordinated with internal teams for successful project delivery.

Managed customer inquiries and sales activities while maintaining high levels of customer satisfaction. Coordinated scheduling, inventory management, and day-to-day operational activities.

Managed calendars, appointments, meetings, and administrative activities for senior leadership. Maintained records, databases, and correspondence while supporting daily business operations.

Supervised administrative operations and supported business functions.

Executed sales and marketing activities to drive business growth.

Assisted marketing team with campaigns and operational tasks.

Welcomed guests and provided excellent customer service.

Served customers and ensured a positive dining experience.

Bachelor's degree in International Relations from Jayabaya University, Jakarta.

Diploma III in Food & Beverage Management from Medan Tourism Academy, Medan.