Looking for a job

Dominicus Jacob

@dominicusjacob

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I coordinate customer service, operations, and events with administrative, design, and team leadership experience.

Indonesia

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What I'm looking for

I'm seeking new opportunities, particularly remote roles, where I can apply my administrative, design, customer service, and leadership skills.

I've coordinated customer-facing operations across fitness, hospitality, retail, and financial services, combining administrative support with clear communication and creative design thinking.

At PT. Ulu Padel Indonesia, I managed inventory and equipment tracking, coordinated customer bookings, court schedules, and coach availability, and prepared daily operational reports. Previously at Happy Puppy, I supervised operational staff, upheld service and cleanliness standards, and built customer relationships to encourage repeat visits.

At PT. Pakuwon Jati Tbk, I planned and delivered monthly promotional events with mall tenants, KOLs, and influencers to increase foot traffic and engagement. I'm open to new opportunities, particularly remote roles, where I can apply my administrative, design, and leadership skills.

Experience

Work history, roles, and key accomplishments

Receptionist

PT. Ulu Padel Indonesia

Mar 2026 - Aug 2026 (5 months)

- Managed outlet inventory and equipment tracking to support smooth daily operations.
- Coordinated customer bookings, court scheduling, and coach availability to optimize facility usage.
- Prepared daily operational reports for management review.

Captain Floor

Happy Puppy

Sep 2024 - May 2025 (8 months)

- Supervised and directed all operational staff to maintain consistent service quality across shifts.
- Compiled daily and monthly operational reports to support management decision-making.
- Ensured outlet cleanliness and adherence to operational standards on a daily basis.
- Cultivated strong customer relationships to enhance satisfaction and repeat visits.

Event Coordinator

PT. Pakuwon Jati Tbk

Aug 2022 - Apr 2024 (1 year 8 months)

- Planned, organized, and executed monthly promotional events from concept through completion.
- Partnered with mall tenants to design initiatives that increased visitor foot traffic.
- Collaborated with Key Opinion Leaders (KOLs) and influencers to maximize event visibility and audience engagement.

Financial Sales Consultant

PT. Victory International Futures

Mar 2017 - Nov 2017 (8 months)

Advised prospective and existing clients on trading market conditions and investment considerations.

Proactively acquired and onboarded new clients through outreach and relationship building.