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Aan Nurbaiti

@aannurbaiti

Virtual Assistant & Admin Specialist skilled in data entry, doc prep, research, and support. Detail-oriented, reliable, and results-driven.

Indonesia

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What I'm looking for

I’m looking for an administrative or virtual assistant role where I can keep records, schedules, documents, and customer communication organized, accurate, and consistently maintained.

Worked as a Sales & Marketing Administrator at Hotel Bukit Indah Puncak, supporting the sales and marketing team with administrative tasks, client communication, document preparation, data management, and coordination of business activities. I handled multiple requests and deadlines while maintaining accurate records and ensuring smooth communication between clients and internal teams. This experience strengthened my ability to stay organized, manage priorities, solve day-to-day challenges, and provide reliable administrative support in a fast-paced hospitality environment.

Experience

Work history, roles, and key accomplishments

Financial Consulting

Prudential Financial

Mar 2015 - Sep 2018 (3 years 6 months)

Promoted life and health insurance plans based on clients’ financial protection needs
Assisted clients with policy-related matters by coordinating
document requirements, claims, payment-related requests,
and other administrative processes
Maintained regular communication with clients and provided ongoing support throughout the policy process

Excel Word Sales Strategy Google Workspace Customer Support Customer Service Customer Relationship Management Microsoft Office Data Management Data Entry Administrative Support

Sales & Marketing Administration

Bukit Indah Hotel

Jan 2009 - Dec 2013 (4 years 11 months)

Scheduled appointments for sales representatives and maintained organized sales schedules and contact records. Prepared sales proposals, updated customer databases, and assisted with guest services and event coordination.

Administrative Support Data Entry Data Management Google Sheets Document Management

Education

Degrees, certifications, and relevant coursework

Puncak Hotel Institute

Diploma 1, Hotel Management

2010 - 2011

Completed a Diploma 1 program at Puncak Hotel Institute from 2010 to 2011.

Hari Senin Bootcamp

In Progress, Virtual Assistand & Secretary

Grade: In Progress

Activities and societies: In my VA bootcamp, I practice administrative tasks such as data entry, data cleaning, document organization, spreadsheet management, professional email writing, and creating business documents and presentations. I’m also learning how to communicate and work professionally with clients.