DIMITRIOS VOULGARELIS

Providing exceptional customer service via telephone and email for Mercedes-Benz UK, ensuring customer satisfaction and resolving inquiries efficiently.

Managed operations and hosted tours, ensuring a high-quality experience for participants while coordinating logistics and customer interactions.

Owned and operated a travel agency specializing in African safaris and Mediterranean tours, managing all aspects of travel planning and customer relations.

Delivered high-quality customer support for Apple products, addressing inquiries and resolving issues to enhance customer satisfaction.

Provided sales and support for an IT travel solutions software, engaging with clients and conducting training workshops to enhance product usage.

Consulted on art exhibitions and events, coordinating decor and arrangements for various functions in Cape Town.

Performed data entry tasks as a student temp, ensuring accurate and timely processing of information.

Assisted in research within the Faculty of Culture & Social Sciences, supporting academic projects and administrative tasks.

Maintained inventory for the Visual Arts Department and assisted in hosting gallery visitors, enhancing the educational experience.

Coordinated approvals for artwork and contracts, ensuring compliance with licensing procedures and supporting the sales team.

Supervised administration processes for an online travel company, ensuring accurate booking and billing for clients.

Led inbound sales initiatives, developing new markets and managing client relationships within the tourism industry.

Assisted in wardrobe design and styling for various film and commercial projects, ensuring alignment with creative vision.

Coordinated incentive travel programs, managing logistics and client relationships to achieve sales targets.

Established and managed the travel department, coordinating group and incentive travel while liaising with suppliers.

Managed sales and marketing for travel services, focusing on the Greek and Cypriot markets while organizing trade shows.

Designed and coordinated tours, liaising with clients and agents to ensure successful execution of travel plans.