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Elena Manoura

@elenamanoura

Tourism and wine sales professional who designed personalized wine and island tours and increased sales through tailored recommendations.

Greece
Message

At Tour Organization – Tourism Office, I designed and conducted personalized wine and island tours for international visitors. I increased tour sales through tailored product recommendations and luxury service, while managing bookings, client communications, and logistics.

At Siganos OE (Wine & Spirits Trade), I managed B2B and B2C wine sales for Greek and international clients, processed orders and invoices, and maintained CRM databases using Entersoft ERP. I also represented the company at wine exhibitions and commercial presentations.

Experience

Work history, roles, and key accomplishments

SO

Sales & Invoicing

Siganos OE

Mar 2019 - Jan 2022 (2 years 10 months)

Managed B2B and B2C wine sales for Greek and international clients. Processed orders, invoicing, and maintained CRM databases using Entersoft ERP.

VR

Hospitality

Various Roles

Jan 2010 - Dec 2014 (4 years 11 months)

Delivered excellent customer service and assisted in daily operations.

CS

Sales Assistant

Clothing Store

May 2011 - Aug 2012 (1 year 3 months)

Assisted clients in product selection and supported store sales initiatives.

Education

Degrees, certifications, and relevant coursework

University of Northampton logoUN

University of Northampton

MBA, Business Administration

Pursued an MBA in Business Administration at the University of Northampton.

Wine & Spirit Education Trust logoWT

Wine & Spirit Education Trust

WSET Level 1 & 2, Wine

Completed WSET Level 1 and Level 2 certifications in wine.

KE

KeyCert

KeyCert IT Certification, Information Technology

Earned KeyCert IT certification covering Excel, Word, and PowerPoint.

University of the Aegean logoUA

University of the Aegean

BA, Political Science

Earned a BA in Political Science with a focus on International Relations from the University of the Aegean.

Tech stack

Software and tools used professionally

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