At TUI, I work as a Guest Experience & Service Representative across destinations including Samos, Thailand, Rhodes, and Austria. I deliver customer service to international guests and resolve issues, complaints, and special requests.
I also manage administrative and back-office operations and provide IT and system-related support for daily operations. I coordinate communication between guests, suppliers, and internal teams.
Previously, I worked as a Receptionist at GLO Hotel Sello, handling front desk operations, reservations, guest communication, and issue resolution. As Events & Sports Coordinator (Board Member) at Karelia University of Applied Sciences Student Union, I planned events and coordinated activities with multiple stakeholders.
