Reem Elminshawy
@reemelminshawy
Multilingual hospitality and sales professional with digital content expertise.
What I'm looking for
I am a multilingual hospitality and sales professional with experience across hotel operations, guest services, tours, and digital content creation. Educated in psychology and business administration, I have worked internationally in Greece and Egypt, consistently delivering high levels of customer satisfaction and team support.
I have held roles from frontline spa receptionist and tour guide to assistant hotel manager, where I supported operations, maintained brand standards, and contributed to budgeting and reservations. I combine service excellence with content and social media skills to enhance guest engagement and promote services.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Hilton
Jan 2024 - Jul 2025 (1 year 6 months)
Supported hotel management in daily operations, staff coordination, and front desk supervision while maintaining Hilton service standards and assisting with budgeting and reservations.
Spa Receptionist
De Sol Hotel & Spa
Jul 2022 - Dec 2023 (1 year 5 months)
Greeted and checked in spa clients, managed bookings and payments, and maintained a calm professional environment while communicating with international guests.
Tour Guide
Freelance
Jan 2021 - Jun 2022 (1 year 5 months)
Led guided tours of Egypt's cultural and historical sites for international visitors, delivered presentations in English and Arabic, and managed tour logistics to ensure safety and satisfaction.
Promoted and sold HP products with a solutions-based approach, developed client relationships, handled demonstrations and after-sales support, and consistently exceeded sales goals.
Content Creator
Freelance
Jan 2018 - Jun 2019 (1 year 5 months)
Created written and visual content for blogs, websites, and social media, collaborated with brands on campaigns, and analyzed engagement metrics to optimize content performance.
Education
Degrees, certifications, and relevant coursework
The American College of Greece
Coursework, Business Administration
Completed coursework in Business Administration with emphasis on business principles, marketing, and management strategies.
Future University in Egypt
Bachelor of Science, Psychology
Bachelor’s degree in Psychology focusing on human behavior, mental health, and communication dynamics.
German School Cairo
High School Diploma, General Secondary Education
Completed secondary education with proficiency in German language and familiarity with German culture.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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