Diana Gathoni

Developed digital strategies and transformation roadmaps, enhancing organizational efficiency and co-creating business process redesigns for financial institutions. Established regulatory frameworks incorporating AI and RPA, and directed Microsoft alliance initiatives to drive innovation and revenue growth.

Guided teams in adopting design thinking methodologies, significantly reducing project timelines and implementing agile project management techniques to boost productivity. Mentored product teams on setting up product backlogs, sprints, and tracking productivity metrics, leading to measurable efficiency gains.

Created financial solutions using UX research for diverse global markets and designed user journeys and product requirement documents to enhance app experiences. Influenced product roadmaps with data-driven insights and stakeholder collaboration, implementing new features based on user feedback to improve usability.

Managed digital lending solutions, growing disbursements to Kes. 100M post-launch and increasing the department's P&L by 40% through targeted strategies. Designed customer journeys and growth strategies, performed market analysis, and oversaw the creation and commercialization of the Stawi digital lending app.

Drove supply chain digital lending to a Kes. 10M monthly disbursement business. Developed partnership opportunities with multinational organizations to enhance value in supply chain financing.

Currently pursuing a Master of Science in International Business, focusing on advanced concepts in global commerce and strategic management. Engaged in the final project phase, applying theoretical knowledge to real-world business challenges.

Completed a Bachelor of Commerce with a specialization in Marketing, gaining foundational knowledge in business principles and market dynamics. Developed skills in strategic marketing, consumer behavior, and business operations.