Melissa Malala

Prioritize and maintain the market data and product backlog ensuring strategic alignment by guiding the team's contributions to overall company objectives. Business analysis and quality assurance using Agile, SCRUM, and DevOps delivery cycle. Formulated and managed the company's data governance policies to ensure data privacy, protection, and compliance. Collaborated directly with strategic enterp

Led product for large-scale civic public sector and governance partnerships (customer feedback, prototype development, full buildout, product rollout). Support engineering and strategic initiatives influencing cross-functional groups including revamps and prioritization. Developed strategic sourcing methodologies, executed RFPs, and led contract negotiations.

Developed a digital skills toolkit (Africa's latest blueprint) for digital skills programming in the Fourth Industrial Revolution. Directly managed junior researchers in conducting research interviews across Estonia, Ghana, Nigeria, Senegal, South Africa, Kenya, Rwanda, and Ethiopia. Supported senior management in devising research methodologies for the digital skills toolkit. Conducted user exper

Headhunted C-level talent for African startups in Kenya, Nigeria, Rwanda, South Africa, and Tanzania using SQL and qualitative analysis. Coached startups on hiring and strategy needs. Design thinking of usability and valuation of user-facing products of the new system. Extensive data extraction, creating libraries and ontologies through data analysis, hypothesis testing, and feature engineering. D

Worked firsthand with nonprofits and fundraised to improve financial inclusion. Improved lender experience by designing a cash-transfer payment system using Africa's Talking API and M-Changa.