MMMelissa Malala
@melissamalala
Product manager passionate about using technology for social impact.
KenyaWhat I'm looking for
As a seasoned product manager, I have a proven track record of delivering high-impact solutions that drive user adoption and maximize value. With a strong background in data analysis, technical guidance, and customer support, I excel at building scalable features and resolving complex engineering issues. My expertise spans product development, business analysis, and quality assurance, with a focus on delivering exceptional customer experiences.
Throughout my career, I have collaborated with top-tier companies, including Coca-Cola, ABSA, Diageo, and Safaricom, to develop enterprise technical solutions that facilitate user acquisition, discovery, and campaign fulfillment. I am well-versed in Agile, Scrum, and DevOps delivery cycles, and have formulated and managed data governance policies to ensure data privacy, protection, and compliance.
With a passion for innovation and entrepreneurship, I have led the development of mobile wallets integrated with value-added services, and have conducted data analytics using Posthog, AWS, and Google BigQuery to understand user behavior, market trends, and product performance. I am a strong believer in the power of technology to drive positive change, and I am committed to delivering solutions that make a meaningful impact.
Experience
Data Product Lead
Wowzi
Dec 2022 - Present (1 year 6 months)
Prioritize and maintain the market data and product backlog ensuring strategic alignment by guiding the team's contributions to overall company objectives. Business analysis and quality assurance using Agile, SCRUM, and DevOps delivery cycle. Formulated and managed the company's data governance policies to ensure data privacy, protection, and compliance. Collaborated directly with strategic enterp
Product Manager
Qhala
Jan 2021 - Sep 2021 (8 months)
Developed a digital skills toolkit (Africa's latest blueprint) for digital skills programming in the Fourth Industrial Revolution. Directly managed junior researchers in conducting research interviews across Estonia, Ghana, Nigeria, Senegal, South Africa, Kenya, Rwanda, and Ethiopia. Supported senior management in devising research methodologies for the digital skills toolkit. Conducted user exper
Product Lead, Artificial Intelligence
THiNK
Sep 2021 - Dec 2022 (1 year 3 months)
Led product for large-scale civic public sector and governance partnerships (customer feedback, prototype development, full buildout, product rollout). Support engineering and strategic initiatives influencing cross-functional groups including revamps and prioritization. Developed strategic sourcing methodologies, executed RFPs, and led contract negotiations.
Fund Manager (Pro Bono)
Relief Connect
May 2020 - Jul 2020 (2 months)
Worked firsthand with nonprofits and fundraised to improve financial inclusion. Improved lender experience by designing a cash-transfer payment system using Africa's Talking API and M-Changa.
Analyst
Brave Venture Labs
Apr 2019 - Nov 2020 (1 year 7 months)
Headhunted C-level talent for African startups in Kenya, Nigeria, Rwanda, South Africa, and Tanzania using SQL and qualitative analysis. Coached startups on hiring and strategy needs. Design thinking of usability and valuation of user-facing products of the new system. Extensive data extraction, creating libraries and ontologies through data analysis, hypothesis testing, and feature engineering. D
Tech stack
Learn about the tools and technologies that Melissa likes to use.
Availability
Location
KenyaAuthorized to work in
Website
melissamalala.comSalary expectations
Job categories
Skills
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