Lucy Orina

Responsible for creating and implementing strategic sales plans for East African countries, establishing relationships with clients and partners, and preparing tailored proposals to drive revenue growth. Regularly assesses performance and adjusts strategies to maximize results.

Coordinated proposal writing and market research, facilitated content for thought leadership, and managed client engagement activities to enhance business development. Focused on increasing client satisfaction and positioning KPMG’s value proposition.

Achieved significant revenue growth by sourcing new opportunities and developing relationships with key stakeholders. Conducted market research and managed project activities to enhance service delivery and business growth.

Established the Client Experience department, increasing retention revenue and managing client relations. Developed proposals and customer incentive programs to enhance loyalty and satisfaction.

Developed strong relationships with clients and brokers, significantly increasing sales and customer experiences. Organized product training and maintained detailed knowledge of market conditions.

Collaborated with the Mayor's Office to execute public engagement initiatives and manage media relations. Developed content for newsletters and coordinated public events.

Completed a Certificate in ESG Transformation, focusing on environmental, social, and governance factors in business practices.

Earned an Executive Certificate in Insurance, enhancing knowledge in insurance principles and practices.

Completed a Bachelor of Arts in Communication with a focus on Public Relations, gaining skills in effective communication, media relations, and strategic messaging.