DSDhruve Sharma
@dhruvesharma
Operations and quality leader skilled in production analytics, content editing, and team management.
IndiaWhat I'm looking for
I am an operations and quality professional with hands-on experience improving process efficiency, managing teams, and producing data-driven reports across education and media services.
I have led onboarding, vendor collaboration, and project delivery while serving as quality manager, operations manager, and project manager for multiple organizations.
My editorial background includes copy editing, proofreading, and transcription with adherence to style guides (Chicago, AP) and working to tight deadlines for clients such as Acadecraft and Josh Talks.
I prioritize clear communication, rapid learning, and measurable performance improvements, bringing strong Excel skills, Python exposure, and a focus on building cohesive teams and reliable operations.
Experience
Work history, roles, and key accomplishments
Operations Manager
Expertify
Mar 2024 - Present (1 year 10 months)
Monitored and improved process efficiency, team performance, and customer service; analyzed daily reports to identify data-driven production performance trends and produced detailed departmental performance reports.
Freelancer (Content / QA)
Chegg
Jan 2022 - Present (4 years)
Freelanced on content creation and contributed to content guidelines and best practices for educational materials since 2022.
Transcriptionist & Translator
Dataplus
Feb 2024 - Nov 2024 (9 months)
Transcribed audio and video recordings with high accuracy and translated written and spoken content while preserving original meaning and tone; ensured clarity and proper formatting.
Copy Editor & Proofreader
RKTM
Jun 2024 - Oct 2024 (4 months)
Collaborated with writers, designers, and content managers to refine copy, improving content accuracy, consistency, and readability across deliverables.
Copy Editor
Acadecraft
Jul 2023 - Dec 2023 (5 months)
Edited and proofread articles and reports for grammar and style (Chicago, AP), ensuring adherence to guidelines and meeting tight deadlines in a fast-paced editorial environment.
Quality Manager
Synergies Eduservices
Nov 2022 - Jun 2023 (7 months)
Managed onboarding, interviewing and selection of SMEs, collaborated with vendors and clients, and led multiple projects to maintain quality standards and team performance.
Project Manager
Ladder Media
Nov 2021 - Oct 2022 (11 months)
Conducted regular status meetings with internal teams and external partners and managed multiple projects with competing deadlines to ensure timely delivery.
Education
Degrees, certifications, and relevant coursework
GTGuru Jambheshwar University of Science and Technology
Bachelor of Technology, Electrical Engineering
Grade: 7.0 CGPA
Activities and societies: Sports person at college; attended many workshops and seminars.
Bachelor of Technology in Electrical Engineering completed in 2023 with a 7.0 CGPA.
Shree Ram Ideal School
12th Grade, Higher Secondary Education
Grade: 70%
Activities and societies: Sports person at college; attended many workshops and seminars.
Completed 12th grade with 70% at Shree Ram Ideal School.
Shree Ram Ideal School
10th Grade, Secondary Education
Grade: 86%
Activities and societies: Sports person at college; attended many workshops and seminars.
Completed 10th grade with 86% at Shree Ram Ideal School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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