Partho DuttaRoy
@parthoduttaroy
Experienced Quality Analyst with expertise in medical transcription and team management.
What I'm looking for
I am a dedicated professional with over 20 years of experience in medical transcription, medical records management, and team leadership. Currently, I work as a Remote Quality Analyst, where I specialize in business transcription editing, general transcription editing, and quality checks for captioning. My expertise includes implementing strategies to enhance accuracy and ensuring timely delivery of high-quality transcripts.
Throughout my career, I have developed strong skills in key account management, team management, and domain expertise in both business and medical transcription. I have a proven track record of building effective teams, conducting training programs, and ensuring customer satisfaction. My experience spans roles such as Team Leader, Production Manager, and Quality Control Analyst, where I have consistently delivered results and achieved organizational goals.
I am passionate about maintaining high standards of quality and fostering strong relationships with clients and team members. My professional journey is marked by numerous achievements, including awards for Best QA and Best Performer, which reflect my commitment to excellence and dedication to my work.
Experience
Work history, roles, and key accomplishments
Remote Quality Analyst
CRESCENDO TRANSCRIPTION PVT LTD
Dec 2021 - Present (3 years 6 months)
Currently working as a Remote Quality Analyst focusing on Business and General Transcription editing. Responsible for quality checks, expert canopy correction, and ensuring timely delivery of transcripts while maintaining customer satisfaction.
Blank Buster
IMEDX INFORMATION SERVICES PVT. LTD.
Nov 2019 - Aug 2021 (1 year 9 months)
Managed blank busting for Australian and New Zealand accounts, providing feedback to team leaders on quality of work and ensuring high standards before client submission.
Asst. Manager (Productions)
TRANSARCH SOLUTIONS PVT. LTD.
Jun 2018 - Sep 2019 (1 year 3 months)
Assisted in planning and controlling operations, managing human resources, and streamlining file flow to meet turnaround times while providing feedback to Medical Transcriptionists.
Team Leader (Operations)
AEGIS LTD.
Jan 2012 - May 2018 (6 years 4 months)
Led operations as a Team Leader, ensuring timely file flow, training Medical Transcriptionists, and maintaining quality standards through effective feedback mechanisms.
Asst. Production Manager
TRANSACHIEVERS SOFTWARE PVT. LTD.
Jan 2010 - Dec 2011 (1 year 11 months)
Managed production operations, ensuring compliance with HIPAA regulations, and providing training and feedback to Medical Transcriptionists to enhance productivity.
Remote Quality Control Analyst
ACUSIS SOFTWARE INDIA (P) LTD
Oct 2005 - Jan 2010 (4 years 3 months)
Handled quality control for various US hospitals, ensuring timely delivery of transcripts and managing workflow between Medical Transcriptionists and clients.
Production Manager
MANAGEMENT INFORMATICS SYSTEMS PVT. LTD.
Apr 2004 - Oct 2005 (1 year 6 months)
Oversaw medical transcription operations, sourced new clients, and maintained client relationships while ensuring quality and compliance with industry standards.
Manager - Operations
PACISCRIPT SOLUTIONS
Oct 2002 - Aug 2003 (10 months)
Managed operations for the Medical Transcription unit, leading teams, training staff, and ensuring quality output while exploring new client opportunities.
Senior Medical Transcriptionist/Supervisor
INFOSCRIBE INDIA PVT LTD
Apr 2001 - Sep 2002 (1 year 5 months)
Supervised the transcription process, ensuring quality and timely delivery of transcripts while managing data analysis for quality improvement.
Medical Transcriptionist
HORIZON TRANSCRIPTION P LTD
Jan 2000 - Jan 2001 (1 year)
Worked as a Medical Transcriptionist, converting voice files into accurate transcripts while maintaining quality standards.
Education
Degrees, certifications, and relevant coursework
Kanpur University
Bachelor of Science, Physics/Mathematics
1990 - 1993
Completed a Bachelor of Science degree with a major in Physics and Mathematics, gaining a strong foundation in scientific principles and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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