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Susheel Prasad

@susheelprasad

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Strategic HR and operations leader delivering operational excellence and team performance.

India

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What I'm looking for

I seek an HR/Admin/Operations Manager role in a growth-focused organization where I can lead teams, streamline processes, and drive measurable quality and efficiency improvements.

I am a seasoned HR and Operations professional with over 30 years of progressive experience across administration, operations, quality and team leadership in non-tech industries.

Throughout my career I have driven process optimization, cost reduction and workflow improvements while maintaining compliance and quality standards, achieving measurable results such as 98%+ quality consistency and reduced time-to-hire by 30%.

I have led and developed teams—recruiting, training and mentoring staff—producing high accuracy and productivity metrics (examples: 99.2% proofreading accuracy, 95%+ productivity consistency) and creating documentation and training that shortened onboarding times.

I am adaptable, detail-oriented and results-driven, seeking an HR/Admin/Operations Manager role in a growth-focused organization where I can apply my experience in operations management, quality assurance and people development to deliver reliable, measurable improvements.

Experience

Work history, roles, and key accomplishments

Senior Operations Manager

TCS Think Campus B4

Jun 2015 - Jan 2026 (10 years 7 months)

Supervised quality operations for high-volume production, achieving 98%+ quality consistency and reducing inspection time by 20% while cutting time-to-hire by 30% through recruitment process improvements.

Quality Assurance Process Optimization Recruitment Performance Monitoring Operations Management QC QC Lead Cross Functional Collaboration

Team Lead, Proofreading & Administration

Macmillan / Pindar Set India / Hibu

Jan 2004 - Jun 2015 (11 years 5 months)

Led a team of 15+ proofreaders, implemented quality guidelines that improved accuracy to 99.2% and reduced errors by 35%, and developed training that promoted 90% of juniors to senior level within 18 months.

Proofreading Quality Control Team Leadership Training Development Vendor Management

Production Supervisor

MEI / BEL / IISc

Nov 1994 - Dec 2003 (9 years 1 month)

Oversaw daily manufacturing operations, maintained zero-incident safety record, implemented process improvements that reduced downtime by 30% and minimized overtime costs by 25%.

Production Supervision safety management Process Improvement Shift Scheduling Resource Allocation Training