SPSusheel Prasad
@susheelprasad
Strategic HR and operations leader delivering operational excellence and team performance.
IndiaWhat I'm looking for
I am a seasoned HR and Operations professional with over 30 years of progressive experience across administration, operations, quality and team leadership in non-tech industries.
Throughout my career I have driven process optimization, cost reduction and workflow improvements while maintaining compliance and quality standards, achieving measurable results such as 98%+ quality consistency and reduced time-to-hire by 30%.
I have led and developed teams—recruiting, training and mentoring staff—producing high accuracy and productivity metrics (examples: 99.2% proofreading accuracy, 95%+ productivity consistency) and creating documentation and training that shortened onboarding times.
I am adaptable, detail-oriented and results-driven, seeking an HR/Admin/Operations Manager role in a growth-focused organization where I can apply my experience in operations management, quality assurance and people development to deliver reliable, measurable improvements.
Experience
Work history, roles, and key accomplishments
Senior Operations Manager
TCS Think Campus B4
Jun 2015 - Jan 2026 (10 years 7 months)
Supervised quality operations for high-volume production, achieving 98%+ quality consistency and reducing inspection time by 20% while cutting time-to-hire by 30% through recruitment process improvements.
Team Lead, Proofreading & Administration
Macmillan / Pindar Set India / Hibu
Jan 2004 - Jun 2015 (11 years 5 months)
Led a team of 15+ proofreaders, implemented quality guidelines that improved accuracy to 99.2% and reduced errors by 35%, and developed training that promoted 90% of juniors to senior level within 18 months.
Production Supervisor
MEI / BEL / IISc
Nov 1994 - Dec 2003 (9 years 1 month)
Oversaw daily manufacturing operations, maintained zero-incident safety record, implemented process improvements that reduced downtime by 30% and minimized overtime costs by 25%.
Education
Degrees, certifications, and relevant coursework
MUMadurai Kamaraj University
Master of Arts, Public Administration
2000 - 2002
Completed Master of Arts in Public Administration between 2000 and 2002, focusing on public administration principles and governance.
National Institute of Computer Technology
Diploma, E-Commerce and Computer Programming
2000 - 2001
Completed a diploma program covering E-Commerce, C++ and Unix programming, focusing on technical applications for commerce and software development.
Nadgir Polytechnic
High School Diploma (12th Grade), Secondary Education
1990 - 1994
Completed Higher Secondary (12th Grade) education between 1990 and 1994.
PPEC
High School Diploma (10th Grade), Secondary Education
1980 - 1990
Completed Secondary (10th Grade) education, concluding in 1990.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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