Rei-Ann Banacia

I am an ambitious, adaptable, and trustworthy customer service professional with nearly three years of experience across content moderation, retail cashiering, and banking support roles.

At Concentrix CVG Malaysia I reviewed live stream content to ensure compliance with community guidelines, terms of service, and policies, moderating and flagging inappropriate or harmful content in real time.

Previously I worked as a cashier at Perks Pure Gold Siargao, where I interacted directly with customers, answered questions, provided assistance, and resolved issues; and as a contractual staff at City Savings Bank handling confidential customer information for account requirements.

I hold a B.S. in Environmental Science and bring strong problem-solving, time-management, organization, computer literacy, and customer service skills to roles where I can contribute to team and company success.