Gayle Regner
@gayleregner
Content Moderator and Customer Service Representative focused on safe, accurate experiences.
What I'm looking for
I’m a practical, accuracy- and precision-driven professional with strong communication skills and a focus on transparency and productivity. I bring strong cultural values and a customer-first mindset to every interaction.
As a Customer Service Representative at VXI Global Holdings (November 2020 to February 2021), I handled client complaints, orders, and requests for information. I prioritized individualized solutions and ensured customer needs were supported at each step.
In my Content Moderator role at CONCENTRIX PH (June 2021 to June 2026), I review user-submitted content—including text, images, and videos—against established community guidelines and policies. I remove offensive, inappropriate, or harmful material to help maintain a safe digital environment while protecting the brand’s reputation.
I’m motivated to keep improving my organization, problem-solving, and flexibility, with a self-driven approach to quality work. I’m interested in opportunities where I can apply my content safety and customer service strengths consistently.
Experience
Work history, roles, and key accomplishments
Content Moderator
Concentrix Ph
Jun 2021 - Jun 2026 (5 years)
Reviewed user-submitted content (text, images, and videos) to ensure compliance with community guidelines and policies. Removed offensive, inappropriate, or harmful material to maintain a safe digital environment and protect brand reputation.
Customer Service Rep
VXI Global Holdings
Nov 2020 - Feb 2021 (3 months)
Handled customer complaints, orders, and information requests, providing tailored solutions while prioritizing individual customer needs. Communicated clearly to ensure transparency and accurate issue resolution.
Education
Degrees, certifications, and relevant coursework
University of Mindanao
Bachelor of Science, Hotel and Restaurant Management
2016 - 2017
Earned a Bachelor of Science in Hotel and Restaurant Management (undergraduate) from 2016 to 2017.
University of Southeastern Philippines
Bachelor of Science, Public Administration
2015 - 2016
Earned a Bachelor of Science in Public Administration (undergraduate) from 2015 to 2016.
Availability
Location
Authorized to work in
Job categories
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