Dewayne DeRozzo

Greenfield COO leading AI-enabled operating and commercialization systems across the U.S., U.K., and EMEA. Built the operating system and partner-led GTM that grew ARR 186% in 12 months across a 5-country footprint, with direct leadership of 8 department heads and matrixed authority across a 300-person delivery network.

Promoted post-launch to govern steady-state national operations of the 988 Suicide & Crisis Lifeline Unified Platform. Owned $10M+ vendor ecosystem, rebuilt a 15-person PMO into a national delivery organization, and scaled execution capacity 20-30% across 20 states and 180+ agencies serving 16M+ people annually.

0-to-1 Platform Build & Launch: Held end-to-end ownership from concept through national launch of the 988 Unified Platform,
integrating CRM, voice, text and chat routing, workforce management, analytics, and crisis-response workflows into a
mission-critical platform supporting 24/7 national crisis-response operations.

Build & Adoption: Led an enterprise digital identity deployment unifying access, payments, engagement, and campus services, achieving 90% adoption.
Commercial Revenue Creation: Created the institution's first recurring revenue stream beyond tuition through a 10-location commerce marketplace generating $200K+ annually.

7-year mandate to modernize fragmented institutional platform infrastructure, delivering one of the earliest institutional AI-enabled deployments years ahead of the enterprise AI wave. Unified 4 departments onto a single governed platform at 90% adoption, generated $100K-$225K in annual platform revenue, and delivered full digital transformation through COVID-19 with zero disruption.

Led infrastructure recovery and modernization efforts following major regional disruption, restoring resilient technology environments across academic and administrative operations. Implemented scalable infrastructure and security architecture supporting long-term system resilience and continuity.

Focused on the intersection of Marketing and Technology, gaining expertise in modern business strategies. Developed advanced skills in market analysis and technological integration for business growth.

Specialized in Multimedia Journalism and Computer Science, building a strong foundation in both communication and technical fields. Acquired skills in digital media production and fundamental computer science principles.