Open to opportunities

Jim Glass

@jimglass

Message

I modernize regulated platforms, leading CIO/CTO delivery with AI and reliability.

United States

Message

What I'm looking for

I’m looking to lead platform modernization and operating-model transformation for regulated enterprises or telecoms—using AI-driven decision layers, disciplined governance, and measurable reliability and cost outcomes while building teams that consistently execute.

I’m a CIO/CTO and technology executive who modernized business-critical platforms across large-scale, regulated organizations—stabilizing customer-facing systems, reducing operational risk, and enabling growth. I bring deep technology ownership paired with executive leadership to drive delivery, applying automation and AI to improve decision-making and execution quality.

Across my roles, I’ve owned enterprise technology supporting ~$10.6B in annual revenue across 100+ operating entities, managed ~$225M annual OPEX/CAPEX technology budgets, and built global engineering and operations organizations of 250+ leaders. I’ve delivered rapid-country launches, increased mobile data traffic by 32% through optimization and compression, and improved production predictability by cutting production incidents ~40% through release controls, observability standards, and stronger operational discipline.

Experience

Work history, roles, and key accomplishments

Current

Fractional CIO/CTO

Current

Mount Digital

Jan 2017 - Present (9 years 3 months)

Advised enterprise and telecom clients on platform modernization, operating model design, and AI readiness, running an executive operating system across strategy tracking, pipeline management, and client delivery through a single AI decision layer. Secured repeat engagements with global clients including T-Mobile and OneWeb.

AI Strategy Enterprise Management Pipeline Management Client Delivery Automation

Vice President, Engineering

Rexel USA

Jan 2024 - Dec 2025 (1 year 11 months)

Owned enterprise technology and digital platforms across 100+ operating entities in a distributed U.S. model, unifying banners onto a single platform for the first time and cutting costs by ~30%. Established release controls and observability standards and advised senior leadership and the board on platform investment, risk posture, and multi-year roadmaps.

Observability Release Management Enterprise Architecture Cost Optimization Risk Governance Stakeholder Management

Vice President, Engineering

Capgemini

Jan 2021 - Dec 2023 (2 years 11 months)

Led global teams executing platform modernization programs, including the Rivet Logic nearshore operation acquired by Capgemini to expand U.S. delivery capabilities. Ran multi-region engineering teams across simultaneous transformation engagements on three continents and served as executive sponsor to CIOs and CTOs by building governance for predictable execution.

Multi Region Enterprise Architecture Program Execution Nearshore Delivery Risk Management

Chief Information & Technology Officer

Virgin Mobile

Sep 2011 - Dec 2016 (5 years 3 months)

Built the Latin America technology operation from 0 to full production across four rapid country launches (Chile, Colombia, Mexico, Peru) under the Virgin brand. Led a 200+ person organization and helped secure $170M+ in PE and strategic investment through to the company exit.

Greenfield Delivery Mobile Operations Production Resilience Investment Strategy

Senior Director, Delivery & Support

Sprint Corporation

Dec 2000 - Sep 2011 (10 years 9 months)

Led technology operations across multiple national wireless brands during major consolidation and acquisition cycles, coordinating ~550K annual development hours and $225M budgets. Enabled large-scale production deployments and supported the Sprint merger integration that delivered $7.5B+ in annual run-rate cost synergies.

Production Support Budget Management Observability

Investor & Advisory Board Member

Brighter Children

Advised organizational strategy, fundraising growth, and technology modernization to improve program scale, data transparency, and long-term sustainability.

& Strategy Fundraising Strategy