Desiree Marino

My name is Desiree Marino, and I bring over two years of experience in remote content moderation, complemented by more than five years in remote customer service and billing roles. I am passionate about ensuring online safety and compliance, and I thrive in environments that demand a strong work ethic and dedication to excellence.

In my current role as a Content Moderator at X (formerly Twitter), I review flagged user content to ensure compliance with internal guidelines, focusing on safety and exploitation issues. I also conduct audits to maintain consistency and accuracy in moderation decisions, and I synthesize data to inform policy updates. My previous experience as a Remote Billing Representative and Customer Service Specialist has honed my ability to provide exceptional support and resolve customer concerns effectively, even in high-pressure situations.