Kayla Lee

With over a decade of experience in customer service, I have honed my skills in providing exceptional support and solutions in fast-paced environments. My journey began in sales, where I learned the importance of understanding customer needs and building relationships. This foundation has allowed me to excel in various roles, including my recent position as an Editor at Williams-Sonoma, where I provided remote support to customers through multiple channels.

Throughout my career, I have demonstrated a strong ability to multi-task and problem-solve, ensuring customer satisfaction at every interaction. My experience spans high-volume inbound calls, tech support, and account management, equipping me with the tools necessary to handle diverse customer inquiries effectively. I am passionate about delivering quality service and continuously seek opportunities to enhance my skills and contribute to team success.